Cannot open guide or change channels

Cannot get the Guide or change channels.

If nothing happens when you attempt to change channels, or use the guide button on the remote, you can try the following troubleshooting steps.

1) Press the button on the remote labeled ' STB '. This button should light up when pressed.

2) Try pressing the guide button or changing channels. Both should work now.

If the STB button does not light up on the remote when pressed, or if it only lights up sometimes, you may need to change the batteries in the remote. If you can still change channels, but cannot see the guide, you may need to reboot the set top box receiver.

( For Amino set top boxes only )

1) Unplug the power to the set to box, leave off for 30 seconds, and then plug it back in.

2) When you see the first 'amino' screen on the TV, press the ' STB ' button on the remote, then quickly press and hold down the 'OK' button on the remote.

3) Continue to hold the 'OK' button until you see the ' Minerva Networks' screen. ( If you do not see the 'Minerva Networks' screen, and the guide still does not work once the Hurontel channel comes on, you may need to repeat steps 1-3 )

4) Once the Hurontel channel comes on, the guide should now work.