HuronTel Technical Support

This website has been setup to assist you in correcting technical issues, and to provide assistance outside of our regular support hours.

Select a Category to the left, or use the Search Box to locate articles.

  • September 21, 2018:
    • Accessing webmail and user services.  Click here to view.
    • Changing the connection mode on your router - this will help guide you through turning off "connect on demand" in your router, and can alleviate connectivity issues.  Click here to view.
    • How to update your saved password and e-mail settings in Office 365 for Windows.  Click here to view.
  • July 13, 2018:
    • Added Tips for selecting a secure password.  Click here to view.
    • Added Comtrend 3120 status lights.  Click here to view it.
  • June 14, 2018:
    • Updated slow speed troubleshooting. Click here to view.
    • Updated password update for iOS devices - Email.  Click here to view.
  • January 19, 2018: 
    • How to set up punch through functions on the Entone Nova Remote.  This is how to set the remote to send commands to specific devices in your setup - for example, setting the remote to only control power on your television.  Click here to view.
  • December 1, 2017:  How to Manage your Data Unblocking Settings on your Cellphone
  • November 17, 2017:
    • Added Windows 10 PPPoE setup instructions.  Click here to view.
    • Updated - Changing your e-mail password.  Click here to view .
  • August 17, 2017:
  • June 21, 2017:
    • Added a new topic - Logging into your router.  This document covers the basics of logging into a customer-owned router.
  • June 15, 2017:
  • April 20, 2017:
    • Updated e-mail instructions for Mozilla Thunderbird for both IMAP and POP3
  • August 11, 2016:
    • Updated instructions for POP3 and IMAP e-mail setup have been added.  Click here to view POP3, and here to view IMAP
  • February 12, 2016:
    • Added instructions about setting up your POP3 mail account in Mozilla Thunderbird.  Click here to view it!
    • If you are looking for instructions on setting up your enhanced mail account in Mozilla Thunderbird, then click here.
  • November 10, 2015:
  • July 15, 2015 - Check out our new Documents section.  You'll find links to setup documents for various HuronTel Products and Services!